Website Terms & Conditions

Last updated: 22 January 2026

This website is operated by The Travel Village Group (“we”, “us” or “our”). We are a travel agency and group of family travel brands providing cruise and holiday booking services across our websites.

1. Company Information

Legal entity: Savensail Limited trading as The Travel Village Group

Registered address:
298 Highfield Road
Blackpool
Lancashire
FY4 3JU
United Kingdom

ABTA number: P6710
ATOL number: 12904

2. Acceptance of Website Conditions

By accessing, browsing, or using this website you confirm that you have read, understood, and agree to be bound by these Website Conditions. If you do not agree with any part of these terms, you must not use this website.

These Website Conditions apply to the use of this website only and do not replace any supplier booking conditions related to travel services you book through us.

3. Use of This Website

This website is intended for use by:

Persons aged 18 years or over
Persons resident in the United Kingdom
Customers booking for personal, non-commercial purposes

We do not accept bookings from travel agents or intermediaries acting on behalf of the public. We reserve the right to deny access to this website at any time without notice.

We are not licensed to trade outside the United Kingdom and cannot accept booking requests from individuals who are not based in the UK. Any such bookings will be invalid and may be cancelled; refunds less supplier charges may be issued, and we reserve the right to levy an administration fee.

4. Role as Agent

Except where expressly stated otherwise, we act only as an agent for the travel service suppliers featured on this website. When you make a booking, you will enter into a contract directly with the relevant supplier (for example a cruise line, tour operator, airline, hotel or other provider). The supplier’s booking conditions will apply to your contract.

Nothing on this website constitutes an offer to sell travel services. All bookings are subject to availability and confirmation by the relevant supplier.

5. Accuracy of Information and Pricing

We take reasonable care to ensure that the information displayed on this website is accurate. However:

Prices and availability are not live
Errors and changes may occur
Prices may change at any time before booking confirmation

If an obvious pricing error occurs, any booking made based on that error may be cancelled with a full refund.

6. Financial Protection

The Travel Village Group is part of The Co-operative Travel Consortium and a member of ABTA and an Accredited Body of the Civil Aviation Authority (CAA), which operates the ATOL scheme.

When you book an ATOL-protected flight or flight-inclusive holiday, you will receive an ATOL Certificate confirming what is protected and who to contact if things go wrong.

7. Links to Third-Party Websites

This website may contain links to third-party websites. We are not responsible for:

The content of third-party websites
The availability of third-party websites
Their privacy practices
Whether they offer ABTA or ATOL protection

Accessing linked websites is done at your own risk and is subject to the terms and conditions of those websites.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and design, is owned by or licensed to The Travel Village Group.

You may view and print content for personal, non-commercial use only. You may not copy, reproduce, distribute, modify, or exploit any content without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law:

We exclude liability for loss or damage arising from use of this website
We do not guarantee uninterrupted or error-free access
We are not liable for viruses or harmful components

Nothing in these Website Conditions limits liability for death or personal injury caused by negligence, or any liability which cannot be excluded by law. Access and use of this website is entirely at your own risk.

10. Governing Law and Jurisdiction

These Website Conditions are governed by the laws of England and Wales. Any disputes arising from use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless you reside in Scotland or Northern Ireland, in which case you may bring proceedings in your local courts.

11. Changes to These Conditions

We reserve the right to amend these Website Conditions at any time. The current version will always be available on this website, and continued use constitutes acceptance of any changes.