We’re absolutely delighted to announce that our homeworking brand, The Holiday Village, has been crowned Top Homeworking Agency (Small) at the prestigious TTG Top 50 Travel Agencies 2025 Awards. This is the first award for The Holiday Village, making this moment even more special for the team and its founder, Paula Nuttall, Director of the Travel Village Group.
Paula Nuttall, who launched The Holiday Village, in 2018, to offer a supportive and empowering environment for homeworkers, has seen her vision come to life, culminating in this national recognition. The business has rapidly grown into a powerhouse with nearly 80 homeworking agents – known as Business Owners, because not all agents work out of their homes.
Throughout 2024, we’ve worked hard to ensure deepened connections with the team – from Marketing and Management to Training and team-bonding – through weekly Wednesday ‘drop-in’ calls and “Network and Nosh” events at five locations across the UK. We also increased the levels of support with longer customer support service hours, emergency Sunday cover, and a dedicated WhatsApp line for speedy help.
We also kept product training and personal business growth front and centre. After the 2024 CLIA Riverview Conference, The Holiday Village launched a 6-month River Cruise Academy to help Business Owners attract and better serve river cruise customers.
An Award Winning Reaction
Paula had this to say on her return to Blackpool:
I’d like to extend a massive thank you to everyone that works within the Holiday Village brand – who support our Business Owners on a daily basis. You really do make a difference, and thank you. This award hasn’t been given to me. It hasn’t been given to Phil. This is for you, the people that support our Business Owners.
And, of course, to our Business Owners… we wouldn’t be able to nominate ourselves for these awards without you, and without your tenacity to grow your businesses. Thank you all so much for everything that you do, and for being a part of our family business.
Travel Village Group CEO, Phil Nuttall, shared his pride, saying:
Congratulations to my amazing wife. WINNER! You’ve worked so hard for this. Thanks to the team for supporting Paula and to our super Business Owners. I know how supportive Paula is of you all.
The sense of community and support within The Holiday Village family was echoed by Denise Armour, a proud Holiday Village Business Owner, who commented:
Congratulations Paula on winning The Top (small) Homeworking Agency in the UK – a very prestigious award in the Travel Industry. You do an amazing job supporting us homeworkers on a daily basis, and are always just a phone call away. So proud to be part of The Holiday Village family. 5 years ago I moved to The Holiday Village and it was truly the best decision I made for me and my business.
The TTG Top 50 profile highlighted how The Holiday Village’s unwavering commitment to business owners’ success, community spirit, and innovation set it apart in a competitive field.
This accolade means that all four brands within the Travel Village Group are now officially award-winning businesses — a testament to our Group’s commitment to excellence across every division.
In addition to The Holiday Village’s remarkable win, our retail store The Travel Village is proud to have retained a place in the TTG Top 50 Travel Agencies list for 2025, following back-to-back wins as Top North West Retail Agency in 2023 and 2024. Furthermore, RiverCruising.co.uk was shortlisted for Top River Cruise Agency, and Southampton Cruise Centre earned a shortlist spot for Top Online Agency, reinforcing our Group’s continued strength and reputation across all travel sectors.
