We’re proud to announce that RiverCruising.co.uk has been recognised as the Top Overall Online Travel Agency (OTA) at Riviera Travel’s first-ever agent awards ceremony, held on 10 April 2025 at The Lookout London.
The prestigious event, known as The Riv Awards, celebrated the achievements of Riviera Travel’s trade partners across various categories, including regional, national, and special recognition awards.
Across the Travel Village Group, which includes our RiverCruising.co.uk brand, we have been selling Riviera Travel river cruises, and their exceptional touring products, for over 10 years. Riviera Travel share the same core family values as our 4th generation family business, and they’re just as obsessed with ensuring an amazing customer journey – hence why it would be very rare for our guests to give us anything but exceptional feedback on their return. Their diverse range of European and Worldwide river cruises and tours makes Riviera Travel one of our key partners across the whole Group, and it’s easy to see why guests are always looking at their next Riviera trip.
Lewis Johnston, Head of River Cruising at RiverCruising.co.uk, and Travel Village Group had this to say:
2024 was an amazing year for our partnership with record numbers of our guests choosing to travel with Riviera Travel, and 2025 has so far surpassed those levels.
This addition to RiverCruising.co.uk’s growing accolades highlights our exceptional performance and dedication to promoting Riviera Travel’s river cruise and touring holidays.
Lewis added:
We are thrilled to receive this award from Riviera Travel. This recognition is a testament to our team’s hard work and our commitment to providing outstanding service to our customers. From Marketing who put so much time and effort into bringing the product to life; to our Sales team, who are constantly bettering their knowledge so that our clients can rest-assured they’re receiving expert advice on the phones and in-store .
This is just the tip of the iceberg in terms of what our business can achieve, as we strive to be the UK’s go-to travel agency for all river cruise holidays!
Vicky Billing, Head of Trade and Partnerships UK & Ireland at Riviera Travel, emphasised the importance of trade partners in the company’s success, stating,
It [The Riv Awards] was a truly special event dedicated to recognising the incredible contribution of our trade partners. The support and growth we’ve seen – across both river cruising and touring – has been nothing short of phenomenal, but it’s the people behind it all who make the real difference.
RiverCruising.co.uk remains dedicated to offering exceptional river cruise experiences and looks forward to continuing its successful partnership with Riviera Travel.
