Find contact details and social media information from all of our Senior Leadership Team.

Philip Nuttall

Phil Nuttall

CEO

Head of the family business, Phil has 38 years experience in the travel industry. He recently received 3 lifetime achievement awards & has a huge passion for customer care!

John Warr

John Warr MBA

Group Managing Director

John worked at Thomas Cook for 23 years & brings a broad GM experience having run 800 travel stores. In 2012 he took up a position as Global Sales Director of a leading Asia specialist & joined the group in October 2021.

Paula Nuttall

Paula Nuttall

Director

With over 30 years travel industry experience, Paula is the founder and director of The Holiday Village. She has also been the main driver in setting up and implementing processes and support structures around our network of home and office based agents.

Carol Reynolds

Carol Reynolds

Financial Director

Carol has been with the company for over 20 years. She is a fully qualified in finance and accounting.

Jessica Nuttall

Jessica Nuttall

Group Marketing Manager

Daughter of CEO Phil, Jess ‘Mop’ has been with the company since graduating from university in 2014! Jess heads up our group marketing team and she is the 4th generation of the family business!

Lewis Johnston

Lewis Johnston

Group E-Commerce Manager

Lewis joined the company in 2001 fresh from school! Over the years he has gone from helping with IT to discovering a love for marketing, design, websites and river cruising! He now heads up our Group E-Commerce department!

Richard Cross

Richard Cross

Group Commercial Manager

Richard has spent nearly 15 years in the travel industry, specialising in cruise holidays. He has been on over 40 cruises across a variety of lines and is our Group Commercial Manager.

Jess Clayton

Jess Clayton

Group Content Manager

From selling £99 Teletext deals at Airtours, to making the move to Cruise in a variety of roles; training agents, resource & planning, dynamic packaging, product, marketing & content management – Jess has over 18 years experience in the travel industry!

Susan Forsdike

Susan Forsdike

Group Sales Support Manager

Over 32 years in the Travel Industry working for the family business. Susan enjoys helping our dedicated team of Travel Experts and pride herself on customer service. Recently nominated as Support Agent of the Year at the 2022 AAA Awards.

Karen Hodgin

Karen Hodgin

Group Operations Manager

Karen has previous experience working for M&S, Co-Operative Travel and Thomas Cook. She has over 22 years experience in travel and customer care management management, and heads up our care team of 15.

Carolyn Markey

Carolyn Markey

Retail Manager

Carolyn has worked in the Travel Industry for over 32 Years. She started out as a trainee and has worked her way up over the years to Retail Store Manager. She loves booking clients their dream holidays and specialises in cruises!

Dan Turner

Dan Turner

Group IT Manager

Dan is the man when it comes to our IT & Communication systems. He looks after the entire Group, both home based and in the office!

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