Cruise Specialist

Gillian Williams

Gillian Williams

01704 827 399

Hi there, I had a career change 18 years ago and since then I have been travelling the world and more recently, making dreams come true and designing holiday itineraries for my clients.


Before travel I worked as a Police communications officer for 13 years when the call of the sea lured me away. After taking a mini cruise from Miami I decided that this was something I would love to do. I well and truly had the travel bug so I changed career and worked for Royal Caribbean Cruise line as a Purser on board Radiance of the Seas. I saw some wonderful places – from the clear blue seas and soft white sands of the Caribbean to the snow capped mountains and glaciers of Alaska. Very lucky indeed.


Deciding to leave my sea legs and return to a role on dry land I worked both for Royal Caribbean, Celebrity Cruises and Azamara Club Cruises in the UK as well as a local travel agent in a retail shop. I started with Phil and the team at Cruise Village in 2014 and it is such a lovely company to work for.


I have a passion for travel and visiting new destinations. I am very well-travelled and will be able to help you based on my experiences. I always like to think of customer as a family member and will never sell a holiday that I would not be prepared to travel on myself or have a family member travel on. I could list the places I have been to but it's too long. Favourite places include Alaska, Italy & Croatia, Caribbean, South Korea and also the European Rivers.


I specialise in River cruises and Ocean Cruises and have sailed/visited many of the different cruise lines that are available. I know when looking for a cruise it can be hard to choose as there is so much choice. I will help you choose the right product for you and provide you with the best service I can.


Highlights for me;

Being nominated and then winning Leisure Agent of the Year for 2016 out of all the Travel Agents in the United Kingdom. A very proud moment for me indeed.


In June 2017 I had the honour and privilege to be chosen as Godmother for Emerald Waterways brand new river cruise ship – Emerald Radiance. The Christening took place in Porto where I named the ship and got to break the champagne bottle on her keel.


I was very proud to be awarded 'River Cruise Agent of the Year 2017' at the CLIA River Cruise Excellence awards.


I am happily married to Richard, we have been together for 9 years now and we have a little puppy 'Sparky' who keeps us on our toes and is very mischievous.


Contact Gillian

Call: 01704 827 399
Send me a message using the form below and I'll be delighted to help you.

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