What happens if my holiday is cancelled?

If your travel provider cancels your holiday, the options available to you will depend on the circumstances and the terms that apply to your booking.

These may include an alternative holiday, changing your travel dates or receiving a refund.

If we are notified that your booking has been affected, we will contact you with the information and options provided by the travel provider.

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If you require any more help or advice with your booking please message our care team using WhatsApp. Or you can call us on 01253 40 11 22.

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