Accessibility
Last updated: 22 January 2026
The Travel Village Group is committed to making our websites and digital services as accessible and easy to use as possible for all visitors. We aim to provide a positive experience for everyone, regardless of ability, technology, or circumstance.
Our commitment to accessibility
Across The Travel Village Group websites, we aim to:
- Present content in clear, easy-to-understand language
- Use consistent layouts and navigation structures
- Ensure content is readable across a range of devices and screen sizes
- Regularly review and improve content to enhance usability
Accessibility is an ongoing process. While we strive to make our websites as inclusive as possible, we recognise that some areas may not yet fully meet every user’s needs.
Third-party content and limitations
Some functionality across our websites relies on third-party platforms, booking systems, or content supplied by travel partners. While we work with reputable providers, we cannot guarantee that all third-party content fully meets accessibility standards.
We do not currently carry out formal accessibility audits, but we review feedback and accessibility concerns as they arise and make reasonable improvements where possible.
Need help using our websites?
If you experience any difficulty accessing content on one of our websites, or if you require information in an alternative format, please contact us and we will do our best to assist.
- Email: wegiveyoumore@travelvillagegroup.com
- Phone: 01253 401 133
We aim to respond to accessibility-related enquiries as promptly as possible.
Feedback
We welcome feedback on the accessibility of our websites. Your comments help us identify areas for improvement and enhance the experience for all users.
Scope of this statement
This Accessibility Statement applies to all consumer-facing websites operated by The Travel Village Group.
Compliance position
The Travel Village Group is a private commercial organisation and is not subject to the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018. However, we recognise our responsibilities under the Equality Act 2010 and are committed to making reasonable adjustments where required.
